For Mac OS
Please open the Photo Booth video recording application that comes with the Mac OS system to start recording videos, taking photos or testing the webcam. There are three primary icon buttons of the Photo Booth: "continuously take four photos", "take a photo" and "video recording". In photo mode the middle button acts as a shutter button, press it to take a photograph. In video capture mode, press it to start recording and press it again to stop recording.
For Windows 8/10 System
Search "Camera" in the search bar of the "Start" menu and click the "Camera" application to preview, record a video and test the camera. If you need to record a better-quality video, you can download and install the AMCap video recording program (download address: https://amcap.en.softonic.com/).
If you have more than one webcam installed, or if the image does not appear immediately, open the "Devices" menu in AMCap and select "Full HD Webcam" from the list. At the same time, make sure to select the microphone "USB Live Camera Audio". The video signal of the webcam will be displayed on the AMCap screen. Please do not open multiple AMCap interfaces, this may distort the video or audio.
The NexiGo Webcam captures crystal clear images and can record up to 1080p/ 60fps video in a well-lit environment. This can be affected by low bandwidth availability or low light levels, which can drop the frame rate down to 50 fps or lower.
Unfortunately, as Windows 7 is no longer supported by Microsoft your PC may state that a driver is needed or the device is not recognized. Please test the webcam directly in Skype/ Zoom. If it does not pull up in either of these apps it will not work on this system.
There are several reasons this could happen;
1. There is something wrong with the USB port. Please change to a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device.
3. The operating system and computer configuration do not satisfy the requirements of the camera.
4. The video preview feature of the application is not turned on, or the privacy feature prohibits access to the camera.
Image Sensor
1/1.8" Sony® STARVIS 2 back-illuminated sensor
Resolution
(USB 3.0 Output)
MJPEG/H.264
3840 x 2160@30/25/20/15/10/5fps,
1920 x 1080@60/30/25/20/15/10/5fps,
1280 x 720@60/50/30/25/20/15/10/5fps, etc.
YUY2/NV12
1920 x 1080@60/50/30/25/20/15/10/5fps,
1280 x 720@60/50/30/25/20/15/10/5fps, etc.
Resolution
(HDMI Output)
30fps mode
3840 x 2160fps@30/25fps, 1920 x 1080@30/25fps
60fps mode
1920 x 1080@60/50fps, 1280 x 720@60/50fps
Lens
9-layer glass lens, f/2.2 aperture, 4.2 mm focal length
Field of View
D=90°/H=81°/V=55°
Focus Type
Fixed Focus
Focus Range
10" - 90" (0.25m - 2.28m)
Digital Zoom
Up to 10x digital zoom at 4K@30fps
Facial Enhancement
Support
Microphone
Dual noise reduction mics
Mic Pickup Range
Within 32.8ft (10m)
Video Output Port
1 x USB-B, 1 x HDMI
Software
Works with Zoom, Microsoft Teams, Skype for Business, Slack, Webex, and many more
Operating System
Windows 7 (Supports 1080p or lower),
Windows 8.1/10/11 or above
macOS 10.10 or above
Hardware
CPU: 2.4 GHz Intel Core 2 Duo processor or better
RAM: 2 GB or more
USB: USB 2.0, USB 3.0(Recommended)
Overview
Specification
Video resolution
1920 x 1080@60fps, 1280 x 720@60fps, 640 x 480@60fps
Image Sensor
1/2.7 inch 2.0 Megapixel CMOS image sensor
Focus type
Auto Focus
Field of view
H=80°
Application support
Chat software: Skype, FaceTime, Zoom, Yahoo!, Messenger, Hangouts, etc.
Streaming software: Open Broadcaster Software and Xsplit
Photo or video: Using System Camera App (Camera for Windows, Photo Booth for macOS)
How to set up Windows Hello face login?
Set up VideoNote:
- To use face recognition, you may need to first update to the newest version of Windows 10/11 using Windows Update.
- If Windows Hello will not work after performing all other steps, please double-check to make sure that all current updates have been downloaded.
- To set up Windows Hello facial recognition, you must first set a PIN.
Step 1. On your computer, Select Start > Settings > Accounts > Sign-in options.
Step 2. Under Manage how you sign in to your device, click on Windows Hello Face and click on Set up.
"Windows Hello setup" will be displayed.
Step 3. Click on Get Started to start the facial recognition setup.
Step 4: Enter your PIN.
Step 5: Look straight into the camera while it scans your face.
Step 6: Click Improve recognition to allow for additional scans, or Close to finish the setup process.
If you wear glasses, hats, or other accessories that may change your appearance, we recommend that you scan your face with and without them on.
Step 7: The next time you log in to Windows, the system will attempt to use the Windows Hello feature and the webcam to unlock the system. If this does not happen, please change the Sign-in options to Window Hello Face.
