NexiGo N930E Autofocus Webcam

The NexiGo webcam captures clear images and can record video at 1080p/30fps in a well-lit environment. The quality of the signal can be affected by low bandwidth availability or insufficient lighting. This can cause the frame rate to drop to 1080p/20fps, or possibly even lower.

Check the video output settings in your video capture software, these may be set to a lower capture format. Various constraints on the system could impede the ability to attain a 1080p video calling session. They center around processing power(i.e.CPU speed)and available network bandwidth. In all cases, review the requirements from the video calling application. They will guide you as to the system performance required as well as the necessary bandwidth.

There are several reasons this could happen:
1. There is something wrong with the USB port. Please use a different USB port or another PC and test the camera again.
2. The PC does not recognize the camera device.
3. The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
4. The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please try with a different application.

This might be due to lighting inconsistencies in your room. To resolve this, download the NexiGo Webcam Setting Software from nexigo.com/software. In the software, select your NexiGo webcam in the device selection bar, then change the powerline frequency to either 50Hz or 60Hz depending on your needs. For example, if your screen flicks at 50Hz, you can switch to 60Hz to solve it.

Note: The camera defaults to indoor mode. Please do not aim the camera directly at the light source.